Business process management (BPM) is a step by step method to making an organization’s work process more effective. Business Process Management (BPM) software has a variety of benefits for organizations that are seeking to organize their business and maximize workflow. In this article, we have put a list to help you in implementing BPM in your organization.
- Select your BPM platform carefully.
There are a variety of BPM platforms available in the market today; some are designed to offer application development capabilities while others are designed for process tracking and visibility. So it’s advisable to select carefully the BPM platform to use, depending on the specific needs of your organization.
- Carry out a Preliminary Test Run
Once a BPM platform is acquired, the temptation is to test it on your most cumbersome/complex process immediately. This approach could lead to several problems down the line. It’s always in your best interest and that of the organization that you implement initially on small processes like purchase orders before gradually moving to more complex process.
- Identify the person in Charge of the Process
In order to avoid disputes that arise from the improper delegation, it is very important to identify the process owner. This is usually the business lead in charge of the process. This practice of identifying the process owner leads to accountability if any goes wrong, and also ensures the owner is responsible for the smooth running of the process.
- Set aims and objectives
Before deciding on implementing BPM software, you must decide on why you need one. These reasons could vary from time management to cuts in spending. These reasons, in turn, serve as the goals you seek to accomplish with your BPM software. They serve as the benchmark for measuring the success or otherwise failure of such platforms.
- Draw out the workflow
An essential aspect to consider before any BPM software implementation is the visual representation of the workflow. This should be done with members of your team. Usually, after brainstorming and sharing of ideas, the plans should be laid down on a sheet of paper in form of a diagram. This gives everyone an understanding of the process.
- Get Everyone Involved
To ensure a complete and total participation on the new BPM platform, everyone on your team needs to be involved. The technical guys and the functional business guys to collaborate fully.
- Undergo a Pilot Test
To fully grasp the effect of the BPM software on your business process without affecting an already existing and functional process, you need to run your new system on a pilot program. This gives you to the opportunity to test different variables with the BPM system and see its functionalities.
- Anticipate changes
With the constant and rapid evolution continuously going on in the IT industry, it is a good practice to anticipate change, always acquire a BPM that readily adapt to changes.
- Training and Preparation
The best way to achieve success in the implementation of your BPM software is to ensure those who would be in charge of the software actually know its functions and how to use the software. This can be achieved via proper training and preparing everyone involved in the workflow process.
- Evaluate and Make Adjustments
It’s is the final phase of the BPM software implementation process, it involves evaluating the performance of the software against set goals and return on investments and make necessary adjustments to maximize productivity.